How it works
States regulate nonrenewals, so the details depend on where you live. Texas is a useful example:
- Notice. The insurer must send a nonrenewal notice in advance and give you the reason if you ask.
- Common reasons. The Texas Department of Insurance lists drunk-driving convictions, several accidents or tickets, many claims (especially for crashes you caused) and not cooperating with a claim investigation.
- Limits. An insurer cannot refuse to renew because of your age, or because of certain claims, such as weather damage or hitting an animal.
Nonrenewal is different from cancellation. A cancellation stops the policy before its end date, for example for nonpayment, and the insurer must refund any unearned premium.
What to do after a notice
- Ask your agent or insurer why the policy is not being renewed, and whether the decision can be reversed.
- Start shopping right away, so the new policy begins before the old one ends and you avoid a lapse.
- If no company will sell you a policy, ask an agent about your state's assigned risk plan, which offers basic coverage.
- If you think the nonrenewal was unfair, you can complain to your state insurance department.
Related terms
Sources
- Texas Department of Insurance, Was your auto insurance not renewed or canceled? definition, notice, reasons, reinstatement and complaints
- Texas Department of Insurance, Auto insurance guide limits on nonrenewal, unearned premium refunds, the state plan for drivers turned down
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