Key facts
| Topic | What to include |
|---|---|
| Correction | The page address and, if possible, a link to an official source |
| Question about a page | The page address and your question |
| Advertising | Your company and what you would like to advertise |
| Privacy request | What you would like us to see, change or delete |
| Claims or complaints about an insurer | Contact your state insurance department instead |
Send us a message
We use the details you send only to reply to you. Messages are deleted after 12 months. See our privacy policy.
What we can and cannot help with
We can fix mistakes on the site, explain what a page means and add topics readers ask about. We cannot tell you which policy to buy, give you a quote, look up your policy or step into a dispute with your insurer, because we are not an insurer, agent or broker.
If you have a problem with an insurer
Every state has an insurance department that takes consumer complaints about insurers and agents, often for free. The NAIC lists each state's insurance department, and each of our state guides links to the right one.
Frequently asked questions
Can you help me with my car insurance claim?
No. For help with a claim, contact your insurer first and then your state insurance department if the problem is not resolved.
Can you recommend an insurance company?
No. We explain how coverage and pricing work so you can compare offers from licensed insurers and agents yourself.
How quickly will you reply?
We read every message and reply when a reply is needed. Corrections are checked against the original source before we change a page.
How do I ask you to delete my information?
Choose "Privacy request" in the form and tell us what you would like deleted.
Do you accept guest posts or paid articles?
No. All content is written by our editorial team, and we do not publish paid or sponsored articles.
Sources
- NAIC, Insurance Departments contact details for every state insurance department
Last reviewed by the StateCover Guide editorial team. See our editorial policy. Spotted an error? Tell us.